Q: How long does the actual installation take?
A: Once permits are approved and materials are staged, the physical work usually takes 1 to 2 days. Day one is typically gas line installation and concrete pad placement. Day two is electrical integration and commissioning. The gas and electrical teams often work in parallel to minimize disruption.
Q: Will my yard be destroyed?
A: No. We take extensive measures to protect your property:
Hand-dig trenches in sensitive areas near landscaping
Use plywood walkways to protect grass from heavy equipment
Backfill trenches with native soil and rake smooth
Re-seed or sod disturbed areas (included in our quotes)
Most customers are surprised at how clean we leave the site. We treat your property with the same respect we’d give our own homes.
Q: Who handles the inspections?
A: We do. We schedule and meet the City Inspector at your home to walk through:
Gas pressure testing (must hold 30 PSI for 30 minutes)
Electrical grounding verification
Clearance compliance (distances from openings)
ATS functionality
You don’t need to be present or become the expert—we handle all inspector interaction and any required corrections.
Q: What if I need to move or remove the generator later?
A: Because we install everything to code with proper permits, the generator installation adds value to your home and transfers with the property. If you do need to relocate it, the permanent gas line and electrical infrastructure make reinstallation significantly cheaper than a new install from scratch.
Q: Do you warranty the installation work?
A: Yes. We warranty our installation labor for 2 years from commissioning date. Generac warranties the equipment itself (typically 5 years on residential units). If a pipe fitting leaks or an electrical connection fails due to our workmanship, we repair it at no charge.
Q: What’s included in the installation price?
A: Our turnkey installation includes:
Site survey and load calculations
All permitting and HOA coordination
Gas line trenching, pipe, and fittings
Concrete pad or composite mounting pad
Automatic transfer switch and electrical integration
Generator placement and connection
Startup, commissioning, and load testing
Mobile Link™ app configuration
Homeowner training
Final inspection coordination
2-year labor warranty
The only potential additional cost is a CenterPoint meter upgrade if required, which is typically free but occasionally incurs a service fee depending on your specific gas service configuration.
Q: Can you install a generator I purchased elsewhere?
A: We prefer to supply the generator as part of our turnkey package because it allows us to warranty the complete system. However, we can install customer-supplied units if they are new, unused Generac models. We cannot warranty equipment we didn’t supply, but we still warranty our installation labor.


